MFA Help

Lost your authenticator?

For your protection, H2Cyber does not offer self-service MFA removal from this public page. If you lost access to your authenticator app, our team must verify your identity before helping you recover access.

What to do next

  1. Try signing in again if you still have your authenticator app or recovery device.
  2. Contact H2Cyber support if your authenticator is unavailable.
  3. Have your organization and account email ready for verification.
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